Your office closes at five. Your phone doesn’t.
The AI answering service for contractors, practices and firms. Every call answered in under two seconds, day or night, and the job handed to you.
No heat, newborn in the house
Answered in 1.6 sUrgent · put through to on-callThat’s urgent with a newborn in the house. I’m putting you through to the on-call tech now.
Water heater leaking through the ceiling
Answered in 1.6 sUrgent · put through to on-callCan you shut the valve on top of the heater? I’m getting the on-call tech for you.
AC grinding, still cooling
Answered in 1.6 sCaptured · callback in the morningSince it’s still cooling, I’ll have the team call you first thing. Are mornings good?
Burst pipe under the kitchen sink
Answered in 1.6 sUrgent · put through to on-callTurn the water off under the sink if you can. I’m putting you through to on-call right now.
Furnace short-cycling
Answered in 1.6 sCaptured · handed to your teamI’ve read back your address and number. The team will call you when they open.
Quote for a new unit
Answered in 1.6 sCaptured · handed to your teamI’ve taken the details, and someone will call you today about the quote.
Headed for voicemail tonight: 6 sample calls × $400 job × 30% you’d have won. Illustrative.
6of 6 answered
$0
Sunday, 9 a.m. Six calls. Zero voicemails.
Every one answered in under two seconds, qualified, and handed to your team. You already paid for those leads. This makes sure they get worked, without buying one extra.
A sample night. The six calls are illustrative; the line is real and answers right now.
Nobody leaves a voicemail about a burst pipe.
More than 97% of residential callers hang up without leaving a message. You paid for that call either way.
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27%
of calls to residential trade contractors go unanswered.
Your line rings out at 7:40 on a Tuesday. By the time you see the missed call at 8 a.m., the job is booked somewhere else.
Where this number comes from -
56.3%→15.3%
Three minutes to call back recovers 56.3%. Fifteen recovers 15.3%.
That is what a callback is worth against answering live. The lead is not cold. The job is taken.
Where this number comes from -
38%
of answered calls are qualified leads.
So what gets asked on the call matters as much as picking it up.
Where this number comes from
$92.76 per HVAC lead on Google Ads × 27% never answered × 100 leads a month = you paid for 27 calls nobody picked up. An example at a typical HVAC lead price; your own numbers go in below.
None of this is a marketing problem. This is a phone problem.
Your leak, in your own numbers.
Set the three numbers to yours. Nothing you enter leaves this page.
After hours, on a job, the second line, or it just rang out.
Your average ticket. Not your best month.
Be pessimistic. A low number here is a more useful number.
$4,800a month
went to whoever answered
$57,600 a year
Arithmetic on your three numbers. Not a forecast, and not a promise.
Don’t take our word for it. Dial it.
Everyone else shows you a recording they picked. This one answers right now, whatever hour you’re reading this — try to break it.
Whatever time it is where you are, it answers.
(314) 784-8835Ask it something awkward. Ask if it’s a robot. Ask for a price it hasn’t been given. Interrupt it. Better to find the edges now than after it’s answering your phone.
The demo line is recorded and it’s an A.I. voice. It answers as “Ava” because it’s a demo — yours answers in your business’s name. The demo has no calendar or text line behind it, so it takes the job and hands it on; yours books it and confirms by text.
Seven things on every call.
Every one of them runs today. Nothing on this list is a roadmap item.
Every call answered in seconds.
Nights, weekends, holidays. It never gets a second call and never takes lunch.
No call goes quiet.
Anyone who asks for a person, wants a callback, or has to hang up before it is finished lands with your team as a callback request within seconds, with name, number and what it is about already written down — or, if you switch it on, it calls them straight back itself.
The job gets qualified.
Name, number, address, problem, urgency — read back before anyone drives anywhere.
The appointment gets booked.
Into the calendar you already use, with name, address, problem and urgency attached — or as a callback for your office to close, if that is how you would rather run it.
Urgent calls go to a person — yours.
Emergencies and angry callers transfer to your on-call number while the caller is still on the line. An after-hours emergency ticket runs $385 against $235 in the day — the call you want a human on is also the biggest ticket.
You get the recording, the transcript and a summary.
Every call, on your phone. You hear exactly what your customer heard.
We tune it every two weeks.
We go through the calls that went badly, fix the script, and tell you what changed.
What happens now, and what happens instead.
| The moment | Now | With the phone answered |
|---|---|---|
| A call at 7:40 PM | Rings out. 97% leave no message. | Answered in seconds, booked before you see it. |
| Calling them back | Three minutes recovers 56.3%. Fifteen recovers 15.3%. | There is no callback. It was answered. |
| The second follow-up | Nobody makes it. | Called straight back, or a callback request with the details, with your team in seconds. |
| The job’s details | “Wait, what did they say?” | Name, number, address, problem, urgency — read back on the call. |
| An emergency at 2 AM | Voicemail. | Straight to your on-call phone. |
| Someone in the office | $60,037 a year fully loaded. | A fraction of one seat. |
| What you hear afterwards | Nothing. | The recording, the transcript and a summary. |
What it costs, and what it doesn’t.
There’s no published price yet. Here’s exactly what the first thirty days cost you.
The first five businesses pay nothing. Thirty days, the whole thing, no card, no fee.
For scale while you decide: one seat in the office runs $60,037 a year fully loaded — $36.92 for every hour that person is actually on the phone. Where this number comes from
- No card field anywhere on this site, and nothing to sign up for here.
- Nothing renews into a charge — before day thirty we tell you the monthly price, and you decide.
- All we ask back is a short call every couple of weeks while it runs.
The risk is ours, not yours. Your number only points at us once your hours, your service area and your emergency rules are set the way you want them. If a call gets handled wrong in those thirty days, we fix it that week and you hear the corrected call. At the end you have your own recordings and your own booked jobs to judge it on — and if it did nothing for you, you walk away owing nothing.
30 days.
At day thirty you decide. No obligation either way.
- No long-term contract to start, and none to leave.
- Your hours, your rules, set before your number points at us.
The price logic, who it’s not for, and the rest of the questions
What the research actually says.
Field notes on missed calls, lead response and booked revenue, starting with HVAC and plumbing.
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Booking
Practice Scheduling: True No-Show Rates and Recovery
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Answering options
24-Hour Live Answering Costs and Booking Conversion Rates
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Missed calls
Why Your CSRs Lose Plumbing and HVAC Calls
Read everything in The Booked Job → · Every figure, with its source →
Tonight at five, your office closes again.
Find out where your leads are going.
Nine questions, about a minute: where your leads come in, how fast they get answered, what happens after hours, and what happens to the calls nobody picks up. The estimate shows on the page, then one of us calls you once to go through it.
No charge, no card, no contract.